At Neon, we believe that effective communication should beat the heart of improving performance. It is the catalyst that drives creativity, commitment and loyalty. It is critical to enhancing overall business performance.
Technology certainly makes instant communication possible, even across multiple platforms. Yet, the changes in where we work, when we work and the tools we use, present massive challenges for today’s modern businesses. Geographically dispersed employees and remote working mean effective communication is more important than ever. We help you share news, celebrate accomplishments, encourage learning and development and stay connected to your audience.
Excellent communication isn't just about being able to more accurately and concisely present information and ideas. It's also about mitigating problems and creating a positive and transparent environment. In fact, we believe communication is integral to every part of your business. From making sales to client and customer relationships to team development, company culture, employee engagement, partner buy-in and innovative thinking.
Then we provide the tools you need to improve performance throughout your business.
Did you know that on average, we are exposed to approximately 35,000 messages across multiple platforms every day? That's a lot of information. So, it's not surprising your audiences try to filter out the 'noise' to focus on what's really important to them.
We help you connect with your audience so that your message gets through. We do this by establishing your core objectives. We ask lots of questions, we dig deep to understand exactly what it is you need to improve the performance of your business. From securing new sales, encouraging repeat sales and sales enablement to employee engagement, retention and customer service. Right through to connecting with your customers on a deeper level. We help you reach them all by creating the necessary strategy and digital tools to help you relate to every employee, partner and customer.
Engagement is about creating a culture in which your audience:
· Enjoy working at their best and working with you and your organisation
· Understand and share your company’s values, products and services
· Feel supported, recognised and valued
Engagement is not just a 'nice to have'. Study after study shows that engaged people perform better and are more productive. This has a positive impact on everything from customer service, channel partner relationships, employee retention and productivity to a healthier bottom line. But a culture of engagement doesn’t happen by chance. Here’s how we can help you foster it.
More and more companies rely on their partners for indirect sales and as a way of reaching new customers. For this relationship to be successful, you need continual engagement. The challenge is how to build engagement and maintain it. At Neon, we take the time to understand your partners, their challenges and needs. We structure a programme that addresses those needs and helps drive your partners to sell your products and services. We also know that your partners are only as successful as the tools you make available. So, we develop technology designed specifically for your audience. We also provide relevant marketing materials, product training and outstanding rewards and incentives to keep them engaged every day.